Protecting Your Investment

Your Strategic
Digital Partner

Building excellent quality, cost-effective bespoke web systems, technologies & websites that grow with your business.


If you have a project in mind and would like to speak with one of our consultants we'd be delighted to hear from you...

Let's Begin

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Having lovingly built a website for you we always want to see it do well. Regular catch-ups help to keep things up-to-date and make sure your site is working hard for your business.
Mike Thornton, Director
You've invested in a website. In return, your website should earn money for your business by priming customers with the right impression of your business, generating leads or selling products and services to your customers. In the digital marketplace the potential for growth from a well designed and managed website is limitless!

To create the right first impression businesses often invest in a prestigious address, impressive reception and excellent facilities. Almost without exception this is the customer's SECOND impression of your business... they looked up how to get there on your website! If your website isn't up to scratch you're likely to undermine your efforts to impress.

A successful website is a vital first Impression, it determines how you are perceived and defines who you are as a business. Creating an environment with an appropriate tone which your customers will enjoy interacting with is something worth taking the time to do well.

A good website should prime customers with a sense of quality, creating commercial opportunities whilst reducing costs, and generating interest in your company. A great website speaks to your customers in the right tone of voice, is up to date, genuinely useful, interactive, user friendly and easy to navigate.
  • Case Study: Arcinova

    We were contracted to create a website for a new Contract Research and Development Organisation based near Alnwick, Northumberland. The company formed as a result of a multinational company’s plans to close their Alnwick site. Local businessman Ian Shott stepped in and agreed to purchase the site and save over 50 jobs! The business required branding, website design and additional printed marketing materials.

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  • Case Study: Safeguard Call Handling

    As the UK's principal supplier of call centre support for new build homes warranty telephone support the importance of a comprehensive system to manage this complex operation can't be overstated. Safeguard approached us having reached the limits of and completely outgrown their existing system and their system designer's ability to support their operation, looking for a complete rebuild and data migration.

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  • Case Study: Dawson & Sanderson

    Booking a holiday is one of the most complex transactions that a website can set out to achieve, with lots of information to display in an engaging format and important regulatory requirements along with a detailed data capture to complete the booking and a high value credit card payment, all of which must reassure the customer and make the sale.

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  • Case Study: Kielder Observatory

    From the outset it was clear to us that Kielder Observatory had outgrown their website and order management system, they had a number of separate systems to manage orders, ticketing, gift vouchers, reporting, guest check-in, staff intranet services and gift shop sales, all centered around an overstretched Wordpress website.

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  • Case Study: HomeFuels Direct

    When we first met Homefuels Direct they were struggling to manage a complex business from an overstretched spreadsheet and a small, static website. By building a superb, user-friendly website supported by our digital marketing team and sophisticated CRM and order management system we have taken Homefuels Direct from a small regional player to one of the nations largest and most loved heating oil suppliers.

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  • Case Study: Mazda

    Mazda Financial Services approached tr10 to build a state-of-the-art credit underwriting system to replace a number of spreadsheets and financial tools in use across Europe that had become unwhieldy. Each spreadsheet had significant regional variation to accomodate accounting and legal processes in each country which had made the prospect of building a system, prior to our involvement, prohibitively complicated.

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We'd love to meet with you...

It'd be great to find out more about your project and discuss how we can help
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Company Info
  • Opening HoursMonday - Friday
    9am - 6pm
  • Phone0191 265 8396
  • Office Addresstr10.com
    1 Keel Row
    The Watermark
    Gateshead
    NE11 9SZ

Thinkroomten Ltd. T/A tr10.com Registered in England & Wales #6170687 VAT: 974 721 688. Members of the North East Chamber of Commerce. Registered Office: South View Cottages, Old Eldon, Co. Durham DL4 2QX