As Black Friday and Cyber Monday come back around it's important to consider protecting your site and your customers' data safe from malicious attacks, hacks and scams. Recent data suggests that the risk of losing customer data through hacking or leaking has doubled in 2017. In this blog post we'll explain what you can do, as an ecommerce business, to limit that risk.

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Do You Really Need To Worry?

Do You Really Need To Worry?

Yes, but not if you're prepared. The risk of being targetted by hacks continues to grow as hacking becomes more automated and is driven by bots rather than fraudsters hiding behind a screen.

As we've seen recently everyone is vulnerable, the NHS Ransomware attack demonstrates that even huge organisations, with stringent security protocols, can be brought down by user error.

By taking a few simple steps you can protect your business and your customers from data breaches and hacking.

How You Can Protect Your Customers

How You Can Protect Your Customers

It's the oldest trick in the book and the tip that everyone is tired of hearing, choose a strong password. If, as a website administrator, your password is weak you could be putting your customers at serious risk of data theft which could ultimately lead to identity theft. It's also sensible to use a completely unique password for your website rather than using the same password that you would use on social media accounts or email accounts etc.

Encourage your customers to use strong passwords! Whilst it's unlikely that hacker could log in to a single customers account and view all other users it's important to protect everyone individually. Ask your web developer to set up some minimum requirements to prevent customers setting very weak passwords.

Organise an SSL Certificate for your site. An SSL certificate encrypts and therefore protects your site data as it travels from your server to your visitor's browser. SSLs are relatively inexpensive given the level of security they offer. We've also found that SSL certificates instill a level of trust with website visitors, which can contribute to increasing conversion rates. As search engines warn users about sites that are "insecure" and don't have SSL certificates we're seeing a huge take up in their use, with over 70% of page 1 search results being certified (that's not to say it's a ranking factor, more that the best performing sites are following best practices).

How we can help

How We Can Help

If you have a website and you're worried about the level of security you offer your customers get in touch and we'll be happy to carry out a free security check and make recommendations as to how to make your site safer!

If you're interested in purchasing an SSL certificates we can organise the entire process for you, ensuring you have the correct level of protection and that your certificate is installed correctly.

Want to know more?
If you've found this post interesting and would like to know more about how you can be prepared for the future of search feel free to get in touch with me via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or connect with me on LinkedIn.