Improving the way you relate to your customers online is often as easy as making an online order tracker or even a text message alert when the order is ready, but it makes a huge difference to your customer and that difference means that they will probably come back again and again.
With a wealth of useful data secured within your website it is likely that we can give your business an edge over your competitors by giving some of that data back to your customer. Adding value to the customer's experience doesn't have to come at a huge cost. Keeping regular contact with your customers throughout every step of their transaction with you can be both impressively well done and fully automated.
Even beyond the transaction your web system can follow up on the order, requesting feedback and making sure that the customer is satisfied. Once a customer has purchased from your business, assuming that all went well, the likelihood of another sale is very high and to help make this happen your website can automatically send out well-timed reminders, special offers and emails promoting other products.